How many of you have ever bothered to get involved with Bring Your Kid To Work Day? We have four or five kids; all girls, all pre-school, kindergarten, or elementary school. Their teachers would love it if I took them to work for a day. My boss would fire me. We would be homeless.
See how quickly the workforce can change from good to bad?
What kind of work atmosphere would we have if everybody could use Siri at work?
On one side, Siri at work might be more productive; instead of using a personal assistant, we could use Siri to accomplish low-dollar activities.
- Hey, Siri… set up a meeting at 10:00 AM Thursday with Bob
- Hey, Siri… get Bob on the phone for a 9:30 AM conference call
- Hey, Siri… order more cartridges for the printer in my office
- Hey, Siri… remind me 30-minutes before each meeting today
That seems reasonable, right? What a good way to become more productive and efficient.
Now, let’s multiply basic Siri commands times, oh, say, 24 people in a cubicle farm. I sense a problem there. How many times has someone walked down the hall seemingly talking to themselves but actually talking to someone on the phone?
So, when you hear someone’s nearby voice ask a question or bark a directive, who is aimed at? You? Me? Sally or Bob? Or, Siri, Alexa, or Google Assistant (what a stupid name).
I bring this one to mind because it’s about to happen.
Technology workflow giant Salesforce launched its Einstein Voice project last year to give customers access to information via Amazon, Google, and ostensibly Apple devices. Hey. Why not? After all, all three are in the home, so why not bring them to work, too?
Maybe it’ll happen. Maybe not. But I see some problems that will need to be overcome before Siri at work becomes a thing.
First, Siri needs to recognize voices; specific voices. Otherwise, what is to prevent some employees from posing as another employee and issuing directions and queries for information they should not be allowed to have?
Hey, humans do that kind of thing already.
I remember a day in the distant past when I encountered my first voice mail tree. I hated it. Today, I would prefer to leave a voice mail than to talk with someone.
Already I use Siri to transcribe thoughts and details, and I’ve learned to adjust my Siri-based conversation to include add-ons like Period, Comma, Exclamation Point, Question Mark, New Paragraph, and so on.
Second, Siri at work needs some specific workflow shortcuts– tied to my voice, of course– but dedicated to actions that matter.
Otherwise, I see an office environment with dozens of employees asking their devices to do this or that and all of them responding with whatever the hell they understood coming from multiple directions at the same time.